Shop onRakutenorRakuten Global Market
& then use "Tenso JAPAN" to get

Up To

JPY 3,000 OFF

International Shipping

*If the during the campaign period
the total amount of one of your orders from one store is:

[A] Above JPY 10,000,
you have up to JPY 1,000 discount
in international shipping.

[B] Above JPY 25,000,
you have up to JPY 3,000 discount
in international shipping.

■ Campaign Period [Japan Time] ■

20:00, Apr 9 2019 (Tue) -
01:59, Apr 16 2019 (Tue)

Campaign Conditions


  • If you have any purchase fromRakutenand/orRakuten Global Market("qualifying shops" from now on) done through Tenso JAPAN during the campaign period which total price exceeds JPY 10,000 (JPY 9,260 without taxes) or JPY 25,000 (JPY 23,148 without taxes), you are immediately elegible for the discount.
    *A "single order" means an order with one order number. The order number is displayed on the purchase completion screen for each purchase.
    *Orders at multiple shops and multiple orders placed at the same shop cannot be added together.
    *The calculation is based on the amount before discount when points are used, and the amount after discount when a coupon is used.
  • The campaign is available for each Rakuten member from the first order up to the tenth if the conditions are met (including both [A] and [B]).
    i.e. If the user decides to apply the campaign for 10 orders of [A], s/he will not be available to apply it to [B].
    *In case of a cancellation, it is possible to apply the campaign up to 10 orders.
  • If you have 2 or more orders from the qualifying shops bundled together, one of the orders must be the minimum amount specified above to be elegible for discount.
    *If the order is combined together with items ordered from another shopping site, we will not be able to apply the discount.

When ordering, be sure to include the "Forwarding Number" after the Tenso Japan warehouse one.
Should you not enter your "Forwarding Number", or should there be any other omissions etc., you will not qualify for the campaign.

To receive the campaign discount…

  • 01

    Register at "Tenso JAPAN" and get a Japanese forwarding address - a "Forwarding Number (number beginning with JT)".

    *JSHOPPERS members can obtain a "Forwarding Number (number beginning with JT)" through their JSHOPPERS member ID.
    *As we have moved to a larger warehouse, our address has changed. Be sure not to make a mistake!

  • 02

    When making a purchase on "Rakuten Ichiba", enter your "Forwarding Number (number beginning with JT)" in the item shipping address.

  • 03

    After the items have been delivered to the warehouse of "Tenso JAPAN" from "Rakuten Ichiba", we will notify you of the shipping fee. When you have paid the shipping fee, we will send the items overseas.

    *In the unlikely case that the discount has not been applied, please contact Tenso JAPAN customer service, informing us of your "Rakuten Order Number" and "Tenso JAPAN Order Number".

At Tenso Japan,
there's no campaign application procedure & no need for a coupon!!

  • *"Tenso JAPAN" is a Rakuten international shipping agency service. In order to use the forwarding service, you must register with Tenso JAPAN as well as Rakuten.
  • *Rakuten cannot answer questions regarding the procedures of "Tenso JAPAN".

Register as a
Tenso JAPAN member (free)

• What is Tenso JAPAN •

Tenso JAPAN is a convenient service which forwards products bought on Rakuten to overseas customers.

  • 1

    Register on "Tenso JAPAN" & get an ID!

  • 2

    Shop on Japanese shopping sites

  • 3

    Item reception, package reinforcement, package holding, package combination (consolidation) etc. at Tenso JAPAN

  • 4

    Shipping Fee Notification

  • 5

    Shipping Fee Payment

  • 6

    International shipment of items from Tenso JAPAN to the customer

Campaign Outline

If during the campaign period you place an order from the target shops that has a final amount of:
[A] Above JPY 10,000 (JPY 9,260 without taxes) through Tenso JAPAN,
you have up to JPY 1,000 OFF in international shipping!!
[B] Above JPY 25,000 (JPY 23,148 without taxes) through Tenso JAPAN,
you have up to JPY 3,000 OFF in international shipping!!

Campaign Period

20:00, Apr 9 2019 (Tue) - 01:59, Apr 16 2019 (Tue) [Japan Time]

Qualifying Shops

Stores onRakutenorRakuten Global Market

Campaign Conditions
  • If you have any purchase from "qualifying shops" done through Tenso JAPAN during the campaign period which total price exceeds JPY 10,000 (JPY 9,260 without taxes) or JPY 25,000 (JPY 23,148 without taxes), you are immediately elegible for the discount.
    *A "single order" means an order with one order number. The order number is displayed on the purchase completion screen for each purchase.
    *Orders at multiple shops and multiple orders placed at the same shop cannot be added together.
    *The calculation is based on the amount before discount when points are used, and the amount after discount when a coupon is used.
  • The campaign is available for each Rakuten member from the first order up to the tenth if the conditions are met (including both [A] and [B]).
    i.e. If the user decides to apply the campaign for 10 orders of [A], s/he will not be available to apply it to [B].
    *In case of a cancellation, it is possible to apply the campaign up to 10 orders.
  • If you have 2 or more orders from the qualifying shops bundled together, one of the orders must be the minimum amount specified above to be elegible for discount.
    *If the order is combined together with items ordered from another shopping site, we will not be able to apply the discount.
Please Note
  • Please order while logged in to your Rakuten account.
  • The next business day after the campaign ends, Rakuten will contact Tenso JAPAN regarding orders that have qualified for the campaign. The shipping fee will be automatically discounted from orders which are determined to have qualified for the campaign. Items need to arrive at the warehouse of "Tenso JAPAN" and be paid for by 23:59, May 8 2019 (Wed) to qualify.
    *Even if your items are delivered to our warehouse before May 8 2019, we will have to wait for Rakuten to contact us, so notification of the forwarding fee may become delayed.
    *Items delivered on May 9 2019 or later and items who's shipping fee payment is late will not qualify for the campaign.
  • Rakuten will decide whether or not an order has qualified for the campaign. Should we receive contact from Rakuten informing us that an order has qualified for the campaign, then the order will qualify for the campaign. Should an order qualify for the campaign, we will notify you of the discounted shipping fee.
    *In the unlikely case that the discount has not been applied, please contact Tenso JAPAN customer service, informing us of your "Rakuten Order Number" and "Tenso JAPAN Order Number".
  • To confirm whether or not your order has qualified for the campaign, or to confirm the discount has been applied, please contact our customer service by 15:00, May 8 2019 (Wed), informing us of your "Rakuten Order Number" and "Tenso JAPAN Order Number". Should we not receive contact from you by the deadline, we will not be able to discount an order even if it qualifies for the campaign. Also, we will not be able to deal with inquires after this deadline date.
  • In case the discount does not cover the entirety of the international shipping fee, the remaining fee cost will be charged accordingly.
    * For example:
    [A] If the international shipping fee is JPY 1,000, customers will have to pay JPY 0 for shipping. If the international shipping fee is JPY 2,500, customers will have to pay JPY 1,500 for shipping.
    [B] If the international shipping fee is JPY 3,000, customers will have to pay JPY 0 for shipping. If the international shipping fee is JPY 4,500, customers will have to pay JPY 1,500 for shipping.
  • If you buy multiple items in a single order, the items may be shipped in several packages at the convenience of the shop. Please kindly understand that in such cases Tenso JAPAN will handle these packages separately. Please apply for our combining service if you wish to combine the packages.
    *If you wish to apply for combining, please make a request by May 6 2019, and complete payment of the shipping fee for the combined order by 23:59, May 8 2019 (Wed). We will not be able to give you a discount past the deadline date.
  • Should the packing slip not be contained with the items delivered to our warehouse, or should the Rakuten order number not be stated on the packing slip, or should the customer's Forwarding Number (number beginning with JT) not be stated, or should the number be incorrect, the order will not qualify for the campaign.
  • In case of someone creating and/or holding multiple Rakuten accounts, using a third party account and/or engaging in any other similar acts, Rakuten is allowed to suspend membership services of the concerning member and/or suspend his/her account completely without prior notice to said member.
  • If the order total amount no longer fulfills the campaign conditions due to a cancelation at the convenience of Rakuten or the customer, it will not qualify for the campaign, whatever the case may be.
  • Pre-order items, items that are out of stock & have to be obtained after order placement, items purchased on Rakuten auction or online shopping sites other than "qualifying shops" do not qualify for the campaign.
  • The order amount does not include shipping fees or wrapping fees.
  • During this Rakuten International Shipping Fee Campaign, items ordered from Rakuten are exempt from the Same Day Shipping Fee Notification Guarantee. We cannot handle inquiries after the campaign deadline.

*All displayed times are [Japan Time].


"Rakuten Ichiba"
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