Usage Guide

Package Conditions

A list of conditions for items shipped to each country via EMS (Express Mail Service) .

Shipping conditions for each country

EMS (Express Mail Service) conditions for items shipped to Asia countries

Country Name EMS Shipping Conditions
Weight Length (of the Longest Side) Total of Length & Width
India Up to 30kg Within 1.5m Within 3.0m
Korea Up to 30kg Within 1.5m Within 3.0m
Cambodia Up to 30kg Within 1.5m Within 3.0m
(Guam, Saipan) Up to 30kg Within 1.5m Within 2.75m
Singapore Up to 20kg Within 1.5m Within 3.0m
Sri Lanka Up to 30kg Within 1.5m Within 3.0m
Thailand Up to 30kg Within 1.5m Within 3.0m
Taiwan Up to 30kg Within 1.5m Within 3.0m
China Up to 30kg Within 1.5m Within 3.0m
Nepal Up to 30kg Within 1.5m Within 3.0m
Pakistan Up to 30kg Within 1.5m Within 3.0m
Bangladesh Up to 20kg Within 1.5m Within 3.0m
Philippines Up to 20kg Within 1.5m Within 3.0m
Bhutan Up to 20kg Within 1.5m Within 3.0m
Brunei Up to 30kg Within 1.5m Within 3.0m
Vietnam Up to 30kg Within 1.5m Within 3.0m
Hong Kong Up to 30kg Within 1.5m Within 3.0m
Macau Up to 30kg Within 1.5m Within 3.0m
Malaysia Up to 30kg Within 1.5m Within 3.0m
Myanmar Up to 20kg Within 1.5m Within 3.0m
the Maldives Up to 20kg Within 1.5m Within 3.0m
Mongolia Up to 30kg Within 1.5m Within 3.0m
Laos Up to 20kg Within 1.5m Within 3.0m

EMS (Express Mail Service) conditions for items shipped to North America/Central America countries

Country Name EMS Shipping Conditions
Weight Length (of the Longest Side) Total of Length & Width
The United States Up to 30kg Within 1.5m Within 2.75m
Canada Up to 30kg Within 1.5m Within 3.0m
El Salvador Up to 20kg Within 1.5m Within 3.0m
Cuba Up to 20kg Within 1.5m Within 2.75m
Costa Rica Up to 20kg Within 1.5m Within 3.0m
Jamaica Up to 30kg Within 1.5m Within 3.0m
Trinidad and Tobago Up to 20kg Within 1.5m Within 3.0m
Panama Up to 30kg Within 1.5m Within 3.0m
Barbados Up to 30kg Within 1.5m Within 3.0m
Honduras Up to 20kg Within 1.5m Within 3.0m
Mexico Up to 20kg Within 1.5m Within 3.0m

EMS (Express Mail Service) conditions for items shipped to Oceania countries

Country Name EMS Shipping Conditions
Weight Length (of the Longest Side) Total of Length & Width
Australia Up to 20kg Within 1.5m Within 3.0m
Solomon Up to 20kg Within 1.5m Within 3.0m
New Caledonia Up to 30kg Within 1.05m Within 3.0m
New Zealand Up to 20kg Within 1.5m Within 3.0m
Papua New Guinea Up to 30kg Within 1.5m Within 3.0m
Fiji Up to 20kg Within 1.05m Within 2.0m

EMS (Express Mail Service) conditions for items shipped to Near and Middle East countries

Country Name EMS Shipping Conditions
Weight Length (of the Longest Side) Total of Length & Width
United Arab Emirates Up to 30kg Within 1.5m Within 3.0m
Israel Up to 20kg Within 1.5m Within 3.0m
Iran Up to 20kg Within 1.05m Within 3.0m
Oman Up to 20kg Within 1.5m Within 3.0m
Qatar Up to 20kg Within 1.5m Within 3.0m
Cyprus Up to 30kg Within 1.05m Within 2.0m
Kuwait Up to 30kg Within 1.5m Within 3.0m
Saudi Arabia Up to 30kg Within 1.5m Within 3.0m
Syria Up to 20kg Within 1.5m Within 3.0m
Turkey Up to 30kg Within 1.5m Within 3.0m
Bahrain Up to 20kg Within 1.5m Within 3.0m
Jordan Up to 30kg Within 1.5m Within 3.0m

EMS (Express Mail Service) conditions for items shipped to Europe countries

Country Name EMS Shipping Conditions
Weight Length (of the Longest Side) Total of Length & Width
Iceland Up to 30kg Within 1.5m Within 3.0m
Ireland Up to 30kg Within 1.5m Within 3.0m
Azerbaijan Up to 30kg Within 1.5m Within 3.0m
Italy Up to 30kg Within 1.5m Within 3.0m
Ukraine Up to 20kg Within 1.5m Within 3.0m
United Kingdom Up to 30kg Within 1.5m Within 3.0m
Estonia Up to 30kg Within 1.5m Within 3.0m
Austria Up to 30kg Within 1.5m Within 3.0m
Netherlands Up to 30kg Within 1.5m Within 3.0m
Greece Up to 30kg Within 1.5m Within 3.0m
Croatia Up to 30kg Within 1.5m Within 3.0m
Switzerland Up to 30kg Within 1.5m Within 3.0m
Sweden Up to 30kg Within 1.5m Within 3.0m
Spain Up to 30kg Within 1.5m Within 3.0m
Slovakia Up to 30kg Within 1.5m Within 3.0m
Slovenia Up to 30kg Within 1.5m Within 3.0m
Czech Republic Up to 30kg Within 1.5m Within 3.0m
Denmark Up to 30kg Within 1.5m Within 3.0m
Germany Up to 30kg Within 1.5m Within 3.0m
Norway Up to 30kg Within 1.5m Within 3.0m
Hungary Up to 30kg Within 1.5m Within 3.0m
Finland Up to 30kg Within 1.5m Within 3.0m
France Up to 30kg Within 1.5m Within 3.0m
Bulgaria Up to 30kg Within 1.5m Within 3.0m
Belarus Up to 30kg Within 1.5m Within 3.0m
Belgium Up to 30kg Within 1.5m Within 3.0m
Poland Up to 20kg Within 1.5m Within 3.0m
Portugal Up to 30kg Within 1.5m Within 3.0m
Macedonia Up to 30kg Within 1.05m Within 2.0m
Monaco Up to 30kg Within 1.5m Within 3.0m
Romania Up to 30kg Within 1.5m Within 3.0m
Luxembourg Up to 30kg Within 1.5m Within 3.0m
Latvia Up to 30kg Within 1.5m Within 3.0m
Liechtenstein Up to 30kg Within 1.5m Within 3.0m
Lithuania Up to 20kg Within 1.5m Within 3.0m
Russia Up to 30kg Within 1.5m Within 3.0m

EMS (Express Mail Service) conditions for items shipped to South America and Africa countries

Country Name EMS Shipping Conditions
Weight Length (of the Longest Side) Total of Length & Width
Argentina Up to 20kg Within 1.05m Within 2.0m
Uruguay Up to 30kg Within 1.05m Within 2.0m
Ecuador Up to 30kg Within 1.5m Within 3.0m
Columbia Up to 30kg Within 1.5m Within 3.0m
Chile Up to 30kg Within 1.5m Within 3.0m
Paraguay Up to 25kg Within 1.05m Within 2.0m
Brazil Up to 30kg Within 1.5m Within 3.0m
Venezuela Up to 30kg Within 1.5m Within 3.0m
Peru Up to 30kg Within 1.5m Within 3.0m
Algeria Up to 20kg Within 1.5m Within 3.0m
Uganda Up to 30kg Within 1.5m Within 3.0m
Egypt Up to 20kg Within 1.5m Within 3.0m
Ethiopia Up to 30kg Within 1.5m Within 3.0m
Ghana Up to 30kg Within 1.5m Within 3.0m
Gabon Up to 20kg Within 1.5m Within 3.0m
Kenya Up to 30kg Within 1.5m Within 3.0m
the Sudan Up to 30kg Within 1.5m Within 3.0m
Djibouti Up to 20kg Within 1.5m Within 3.0m
Zimbabwe Up to 20kg Within 1.5m Within 3.0m
Senegal Up to 30kg Within 1.05m Within 2.0m
Côte d'Ivoire Up to 30kg Within 1.05m Within 3.0m
Tanzania Up to 30kg Within 1.05m Within 2.0m
Tunisia Up to 20kg Within 1.5m Within 3.0m
Togo Up to 30kg Within 1.5m Within 2.0m
Nigeria Up to 30kg Within 1.05m Within 3.0m
Botswana Up to 20kg Within 1.5m Within 3.0m
Madagascar Up to 30kg Within 1.05m Within 3.0m
Republic of South Africa Up to 20kg Within 1.5m Within 3.0m
Mauritius Up to 20kg Within 1.5m Within 3.0m
Morocco Up to 30kg Within 1.5m Within 3.0m
Rwanda Up to 30kg Within 1.5m Within 3.0m

*The data above is taken from Japan Post. Please check the latest information HERE.