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Fees, Payment Methods

International shipping handling fees from JPY 0 - JPY 150!
Also, 5% off EMS shipping fee rates!!!

  Fee Campaign Amount  
Forwarding Handling Fee JPY 0 - JPY 150 Per Package
Forwarding Fee (Shipping Fee) JPY 1,330 - JPY 66,215 5% OFF Standard EMS Rates
Insurance JPY 50 - EMS, free insurance up to item amount of JPY 20,000
Combining Service Application Fee JPY 150 Per Application
Combining Handling Fee JPY 300 Per Package
Package Division Handling Fee JPY 300 Free Per Package
Handling Fee for Return/Japanese Shipment JPY 600 Free Per Package
*In addition to actual shipping fee
Handling Fee for Shipment Exceeding Size Limitations JPY 2,000 Free Per Package
*In addition to actual shipping fee
Combination Cancellation Fee JPY 2,000 Free Per Combining Request
Package Photo Service JPY 180 Free Per Package
Package Storage Fee Free Storage up to 6 months max.
Packing of Fragile Items (*1) Free No limitation
Disposal of Leaflets/Catalogs Free No limitation

*1…In accordace with our judgment, we will use cushioning material or add reinforcement. If the customer makes an additional request, a separate handling fee will be charged.

Our forwarding service fees are based on the weight of a package.
When the ordered items you've ordered from a Japanese online site arrive at our shipping center, we weigh the package, packaging materials included. We will then contact you regarding the cost of the shipping fee - the 5% discounted EMS (international express mail) fee will depend on the weight and destination country (region) of the parcel.
We will contact you via email regarding payment for a package.
Follow the instructions to complete payment by credit card, Paypal or ALIPAY. Once the payment procedure is complete,and we have confirmed payment, we will your items to you.
* The item costs, domestic shipping fee, etc., is to be paid by the customer to the Japanese online site. Cash on delivery is not accepted.

•Comparing our rates with the shipping rates of other international forwarding companies (up to 30kg)

  Tenso JAPAN Company T Company P Company D
Forwarding
handling
fee
*per package		 JPY 0 - JPY 150
*calculated by weight		 JPY 50 - JPY 5,000
*calculated by weight		 JPY 380 - JPY 1,260 -
Forwarding Fee (Shipping Fee) JPY 1,330 - JPY 1,400 - JPY 1,400 - JPY 1,400 -
Insurance JPY 50 - JPY 450 JPY 50 - JPY 450 JPY 50 - JPY 450 JPY 50 - JPY 450
Total Amount JPY 1,380 - JPY 1,500 - JPY 1,830 - JPY 2,710 -

Forwarding Fee (Shipping Fees)

International shipping handling fees from JPY 0 - JPY 150!
Also, 5% off EMS shipping fee rates!!!

*Extra fees may differ depending on the size, the weight and the contents. Even when a package is shipped by an international courier, the following shipping fees will still be applied.

（*monetary unit JPY）

Destination Region 1
Region East Asia (including Mongolia), Guam, Midway, Marshall, Micronesia, etc.
Category Forwarding
handling
fee		 EMS 5% OFF
EMS
Shipping Fee		 Airmail
International
Parcel		 SAL
International
Parcel		 Surface Mail
International
Parcel
Weight
Up to 100g 0 1,400 1,330 1,700 1,800 1,600
Up to 200g 50 1,400 1,330 1,700 1,800 1,600
Up to 300g 100 1,400 1,330 1,700 1,800 1,600
Up to 400g 150 1,400 1,330 1,700 1,800 1,600
Up to 500g 150 1,400 1,330 1,700 1,800 1,600
Up to 600g 150 1,540 1,463 2,050 1,800 1,600
Up to 700g 150 1,680 1,596 2,050 1,800 1,600
Up to 800g 150 1,820 1,729 2,050 1,800 1,600
Up to 900g 150 1,960 1,862 2,050 1,800 1,600
Up to 1,000g 150 2,100 1,995 2,050 1,800 1,600
Up to 1,250g 150 2,400 2,280 2,400 2,400 1,900
Up to 1,500g 150 2,700 2,565 2,400 2,400 1,900
Up to 1,750g 150 3,000 2,850 2,750 2,400 1,900
Up to 2,000g 150 3,300 3,135 2,750 2,400 1,900
Up to 2,500g 150 3,800 3,610 3,100 3,000 2,200
Up to 3,000g 150 4,300 4,085 3,450 3,000 2,200
Up to 3,500g 150 4,800 4,560 3,800 3,600 2,500
Up to 4,000g 150 5,300 5,035 4,150 3,600 2,500
Up to 4,500g 150 5,800 5,510 4,500 4,200 2,800
Up to 5,000g 150 6,300 5,985 4,850 4,200 2,800
Up to 5,500g 150 6,800 6,460 5,150 4,700 3,100
Up to 6,000g 150 7,300 6,935 5,450 4,700 3,100
Up to 6,500g 150 8,100 7,695 5,750 5,200 3,400
Up to 7,000g 150 8,100 7,695 6,050 5,200 3,400
Up to 7,500g 150 8,900 8,455 6,350 5,700 3,700
Up to 8,000g 150 8,900 8,455 6,650 5,700 3,700
Up to 8,500g 150 9,700 9,215 6,950 6,200 4,000
Up to 9,000g 150 9,700 9,215 7,250 6,200 4,000
Up to 9,500g 150 10,500 9,975 7,550 6,700 4,300
Up to 10,000g 150 10,500 9,975 7,850 6,700 4,300
Up to 11,000g 150 11,300 10,735 8,250 7,000 4,550
Up to 12,000g 150 12,100 11,495 8,650 7,300 4,800
Up to 13,000g 150 12,900 12,255 9,050 7,600 5,050
Up to 14,000g 150 13,700 13,015 9,450 7,900 5,300
Up to 15,000g 150 14,500 13,775 9,850 8,200 5,550
Up to 16,000g 150 15,300 14,535 10,250 8,500 5,800
Up to 17,000g 150 16,100 15,295 10,650 8,800 6,050
Up to 18,000g 150 16,900 16,055 11,050 9,100 6,300
Up to 19,000g 150 17,700 16,815 11,450 9,400 6,550
Up to 20,000g 150 18,500 17,575 11,850 9,700 6,800
Up to 21,000g 150 19,300 18,335 12,250 10,000 7,050
Up to 22,000g 150 20,100 19,095 12,650 10,300 7,300
Up to 23,000g 150 20,900 19,855 13,050 10,600 7,550
Up to 24,000g 150 21,700 20,615 13,450 10,900 7,800
Up to 25,000g 150 22,500 21,375 13,850 11,200 8,050
Up to 26,000g 150 23,300 22,135 14,250 11,500 8,300
Up to 27,000g 150 24,100 22,895 14,650 11,800 8,550
Up to 28,000g 150 24,900 23,655 15,050 12,100 8,800
Up to 29,000g 150 25,700 24,415 15,450 12,400 9,050
Up to 30,000g 150 26,500 25,175 15,850 12,700 9,300
Destination Region 2
Region Southeast Asia and Southwest Asia
Category Forwarding
handling
fee		 EMS 5% OFF
EMS
Shipping Fee		 Airmail
International
Parcel		 SAL
International
Parcel		 Surface Mail
International
Parcel
Weight
Up to 100g 0 1,400 1,330 2,100 2,200 1,700
Up to 200g 50 1,400 1,330 2,100 2,200 1,700
Up to 300g 100 1,400 1,330 2,100 2,200 1,700
Up to 400g 150 1,400 1,330 2,100 2,200 1,700
Up to 500g 150 1,400 1,330 2,100 2,200 1,700
Up to 600g 150 1,540 1,463 2,700 2,200 1,700
Up to 700g 150 1,680 1,596 2,700 2,200 1,700
Up to 800g 150 1,820 1,729 2,700 2,200 1,700
Up to 900g 150 1,960 1,862 2,700 2,200 1,700
Up to 1,000g 150 2,100 1,995 2,700 2,200 1,700
Up to 1,250g 150 2,400 2,280 3,300 2,900 2,100
Up to 1,500g 150 2,700 2,565 3,300 2,900 2,100
Up to 1,750g 150 3,000 2,850 3,900 2,900 2,100
Up to 2,000g 150 3,300 3,135 3,900 2,900 2,100
Up to 2,500g 150 3,800 3,610 4,500 3,600 2,500
Up to 3,000g 150 4,300 4,085 5,100 3,600 2,500
Up to 3,500g 150 4,800 4,560 5,700 4,300 2,900
Up to 4,000g 150 5,300 5,035 6,300 4,300 2,900
Up to 4,500g 150 5,800 5,510 6,900 5,000 3,300
Up to 5,000g 150 6,300 5,985 7,500 5,000 3,300
Up to 5,500g 150 6,800 6,460 8,000 5,600 3,700
Up to 6,000g 150 7,300 6,935 8,500 5,600 3,700
Up to 6,500g 150 8,100 7,695 9,000 6,200 4,100
Up to 7,000g 150 8,100 7,695 9,500 6,200 4,100
Up to 7,500g 150 8,900 8,455 10,000 6,800 4,500
Up to 8,000g 150 8,900 8,455 10,500 6,800 4,500
Up to 8,500g 150 9,700 9,215 11,000 7,400 4,900
Up to 9,000g 150 9,700 9,215 11,500 7,400 4,900
Up to 9,500g 150 10,500 9,975 12,000 8,000 5,300
Up to 10,000g 150 10,500 9,975 12,500 8,000 5,300
Up to 11,000g 150 11,300 10,735 13,200 8,400 5,600
Up to 12,000g 150 12,100 11,495 13,900 8,800 5,900
Up to 13,000g 150 12,900 12,255 14,600 9,200 6,200
Up to 14,000g 150 13,700 13,015 15,300 9,600 6,500
Up to 15,000g 150 14,500 13,775 16,000 10,000 6,800
Up to 16,000g 150 15,300 14,535 16,700 10,400 7,100
Up to 17,000g 150 16,100 15,295 17,400 10,800 7,400
Up to 18,000g 150 16,900 16,055 18,100 11,200 7,700
Up to 19,000g 150 17,700 16,815 18,800 11,600 8,000
Up to 20,000g 150 18,500 17,575 19,500 12,000 8,300
Up to 21,000g 150 19,300 18,335 20,200 12,400 8,600
Up to 22,000g 150 20,100 19,095 20,900 12,800 8,900
Up to 23,000g 150 20,900 19,855 21,600 13,200 9,200
Up to 24,000g 150 21,700 20,615 22,300 13,600 9,500
Up to 25,000g 150 22,500 21,375 23,000 14,000 9,800
Up to 26,000g 150 23,300 22,135 23,700 14,400 10,100
Up to 27,000g 150 24,100 22,895 24,400 14,800 10,400
Up to 28,000g 150 24,900 23,655 25,100 15,200 10,700
Up to 29,000g 150 25,700 24,415 25,800 15,600 11,000
Up to 30,000g 150 26,500 25,175 26,500 16,000 11,300
Destination Region 3 A
Region North America, Oceania, Central America, Near and Middle East
Category Forwarding
handling
fee		 EMS 5% OFF
EMS
Shipping Fee		 Airmail
International
Parcel		 SAL
International
Parcel		 Surface Mail
International
Parcel
Weight
Up to 100g 0 2,000 1,900 2,500 2,700 1,800
Up to 200g 50 2,000 1,900 2,500 2,700 1,800
Up to 300g 100 2,000 1,900 2,500 2,700 1,800
Up to 400g 150 2,000 1,900 2,500 2,700 1,800
Up to 500g 150 2,000 1,900 2,500 2,700 1,800
Up to 600g 150 2,180 2,071 3,350 2,700 1,800
Up to 700g 150 2,360 2,242 3,350 2,700 1,800
Up to 800g 150 2,540 2,413 3,350 2,700 1,800
Up to 900g 150 2,720 2,584 3,350 2,700 1,800
Up to 1,000g 150 2,900 2,755 3,350 2,700 1,800
Up to 1,250g 150 3,300 3,135 4,200 3,850 2,350
Up to 1,500g 150 3,700 3,515 4,200 3,850 2,350
Up to 1,750g 150 4,100 3,895 5,050 3,850 2,350
Up to 2,000g 150 4,500 4,275 5,050 3,850 2,350
Up to 2,500g 150 5,200 4,940 5,900 5,000 2,900
Up to 3,000g 150 5,900 5,605 6,750 5,000 2,900
Up to 3,500g 150 6,600 6,270 7,600 6,150 3,450
Up to 4,000g 150 7,300 6,935 8,450 6,150 3,450
Up to 4,500g 150 8,000 7,600 9,300 7,300 4,000
Up to 5,000g 150 8,700 8,265 10,150 7,300 4,000
Up to 5,500g 150 9,400 8,930 10,900 8,350 4,550
Up to 6,000g 150 10,100 9,595 11,650 8,350 4,550
Up to 6,500g 150 11,200 10,640 12,400 9,400 5,100
Up to 7,000g 150 11,200 10,640 13,150 9,400 5,100
Up to 7,500g 150 12,300 11,685 13,900 10,450 5,650
Up to 8,000g 150 12,300 11,685 14,650 10,450 5,650
Up to 8,500g 150 13,400 12,730 15,400 11,500 6,200
Up to 9,000g 150 13,400 12,730 16,150 11,500 6,200
Up to 9,500g 150 14,500 13,775 16,900 12,550 6,750
Up to 10,000g 150 14,500 13,775 17,650 12,550 6,750
Up to 11,000g 150 15,600 14,820 18,600 13,250 7,100
Up to 12,000g 150 16,700 15,865 19,550 13,950 7,450
Up to 13,000g 150 17,800 16,910 20,500 14,650 7,800
Up to 14,000g 150 18,900 17,955 21,450 15,350 8,150
Up to 15,000g 150 20,000 19,000 22,400 16,050 8,500
Up to 16,000g 150 21,100 20,045 23,350 16,750 8,850
Up to 17,000g 150 22,200 21,090 24,300 17,450 9,200
Up to 18,000g 150 23,300 22,135 25,250 18,150 9,550
Up to 19,000g 150 24,400 23,180 26,200 18,850 9,900
Up to 20,000g 150 25,500 24,225 27,150 19,550 10,250
Up to 21,000g 150 26,600 25,270 28,100 20,250 10,600
Up to 22,000g 150 27,700 26,315 29,050 20,950 10,950
Up to 23,000g 150 28,800 27,360 30,000 21,650 11,300
Up to 24,000g 150 29,900 28,405 30,950 22,350 11,650
Up to 25,000g 150 31,000 29,450 31,900 23,050 12,000
Up to 26,000g 150 32,100 30,495 32,850 23,750 12,350
Up to 27,000g 150 33,200 31,540 33,800 24,450 12,700
Up to 28,000g 150 34,300 32,585 34,750 25,150 13,050
Up to 29,000g 150 35,400 33,630 35,700 25,850 13,400
Up to 30,000g 150 36,500 34,675 36,650 26,550 13,750
Destination Region 3 B
Region Europe
Category Forwarding
handling
fee		 EMS 5% OFF
EMS
Shipping Fee		 Airmail
International
Parcel		 SAL
International
Parcel		 Surface Mail
International
Parcel
Weight
Up to 100g 0 2,200 2,090 2,500 2,700 1,800
Up to 200g 50 2,200 2,090 2,500 2,700 1,800
Up to 300g 100 2,200 2,090 2,500 2,700 1,800
Up to 400g 150 2,200 2,090 2,500 2,700 1,800
Up to 500g 150 2,200 2,090 2,500 2,700 1,800
Up to 600g 150 2,400 2,280 3,350 2,700 1,800
Up to 700g 150 2,600 2,470 3,350 2,700 1,800
Up to 800g 150 2,800 2,660 3,350 2,700 1,800
Up to 900g 150 3,000 2,850 3,350 2,700 1,800
Up to 1,000g 150 3,200 3,040 3,350 2,700 1,800
Up to 1,250g 150 3,650 3,468 4,200 3,850 2,350
Up to 1,500g 150 4,100 3,895 4,200 3,850 2,350
Up to 1,750g 150 4,550 4,323 5,050 3,850 2,350
Up to 2,000g 150 5,000 4,750 5,050 3,850 2,350
Up to 2,500g 150 5,800 5,510 5,900 5,000 2,900
Up to 3,000g 150 6,600 6,270 6,750 5,000 2,900
Up to 3,500g 150 7,400 7,030 7,600 6,150 3,450
Up to 4,000g 150 8,200 7,790 8,450 6,150 3,450
Up to 4,500g 150 9,000 8,550 9,300 7,300 4,000
Up to 5,000g 150 9,800 9,310 10,150 7,300 4,000
Up to 5,500g 150 10,600 10,070 10,900 8,350 4,550
Up to 6,000g 150 11,400 10,830 11,650 8,350 4,550
Up to 6500g 150 12,700 12,065 12,400 9,400 5,100
Up to 7,000g 150 12,700 12,065 13,150 9,400 5,100
Up to 7500g 150 14,000 13,300 13,900 10,450 5,650
Up to 8,000g 150 14,000 13,300 14,650 10,450 5,650
Up to 8500g 150 15,300 14,535 15,400 11,500 6,200
Up to 9,000g 150 15,300 14,535 16,150 11,500 6,200
Up to 9500g 150 16,600 15,770 16,900 12,550 6,750
Up to 10,000g 150 16,600 15,770 17,650 12,550 6,750
Up to 11,000g 150 17,900 17,005 18,600 13,250 7,100
Up to 12,000g 150 19,200 18,240 19,550 13,950 7,450
Up to 13,000g 150 20,500 19,475 20,500 14,650 7,800
Up to 14,000g 150 21,800 20,710 21,450 15,350 8,150
Up to 15,000g 150 23,100 21,945 22,400 16,050 8,500
Up to 16,000g 150 24,400 23,180 23,350 16,750 8,850
Up to 17,000g 150 25,700 24,415 24,300 17,450 9,200
Up to 18,000g 150 27,000 25,650 25,250 18,150 9,550
Up to 19,000g 150 28,300 26,885 26,200 18,850 9,900
Up to 20,000g 150 29,600 28,120 27,150 19,550 10,250
Up to 21,000g 150 30,900 29,355 28,100 20,250 10,600
Up to 22,000g 150 32,200 30,590 29,050 20,950 10,950
Up to 23,000g 150 33,500 31,825 30,000 21,650 11,300
Up to 24,000g 150 34,800 33,060 30,950 22,350 11,650
Up to 25,000g 150 36,100 34,295 31,900 23,050 12,000
Up to 26,000g 150 37,400 35,530 32,850 23,750 12,350
Up to 27,000g 150 38,700 36,765 33,800 24,450 12,700
Up to 28,000g 150 40,000 38,000 34,750 25,150 13,050
Up to 29,000g 150 41,300 39,235 35,700 25,850 13,400
Up to 30,000g 150 42,600 40,470 36,650 26,550 13,750
Destination Region 4
Region South America and Africa
Category Forwarding
handling
fee		 EMS 5% OFF
EMS
Shipping Fee		 Airmail
International
Parcel		 SAL
International
Parcel		 Surface Mail
International
Parcel
Weight
Up to 100g 0 2,400 2,280 3,200 3,400 2,200
Up to 200g 50 2,400 2,280 3,200 3,400 2,200
Up to 300g 100 2,400 2,280 3,200 3,400 2,200
Up to 400g 150 2,400 2,280 3,200 3,400 2,200
Up to 500g 150 2,400 2,280 3,200 3,400 2,200
Up to 600g 150 2,740 2,603 4,600 3,400 2,200
Up to 700g 150 3,080 2,926 4,600 3,400 2,200
Up to 800g 150 3,420 3,249 4,600 3,400 2,200
Up to 900g 150 3,760 3,572 4,600 3,400 2,200
Up to 1,000g 150 4,100 3,895 4,600 3,400 2,200
Up to 1,250g 150 4,900 4,655 6,000 5,000 2,650
Up to 1,500g 150 5,700 5,415 6,000 5,000 2,650
Up to 1,750g 150 6,500 6,175 7,400 5,000 2,650
Up to 2,000g 150 7,300 6,935 7,400 5,000 2,650
Up to 2,500g 150 8,800 8,360 8,800 6,600 3,100
Up to 3,000g 150 10,300 9,785 10,200 6,600 3,100
Up to 3,500g 150 11,800 11,210 11,600 8,200 3,550
Up to 4,000g 150 13,300 12,635 13,000 8,200 3,550
Up to 4,500g 150 14,800 14,060 14,400 9,800 4,000
Up to 5,000g 150 16,300 15,485 15,800 9,800 4,000
Up to 5,500g 150 17,800 16,910 17,000 11,250 4,450
Up to 6,000g 150 19,300 18,335 18,200 11,250 4,450
Up to 6,500g 150 21,400 20,330 19,400 12,700 4,900
Up to 7,000g 150 21,400 20,330 20,600 12,700 4,900
Up to 7,500g 150 23,500 22,325 21,800 14,150 5,350
Up to 8,000g 150 23,500 22,325 23,000 14,150 5,350
Up to 8,500g 150 25,600 24,320 24,200 15,600 5,800
Up to 9,000g 150 25,600 24,320 25,400 15,600 5,800
Up to 9,500g 150 27,700 26,315 26,600 17,050 6,250
Up to 10,000g 150 27,700 26,315 27,800 17,050 6,250
Up to 11,000g 150 29,800 28,310 29,400 18,050 6,600
Up to 12,000g 150 31,900 30,305 31,000 19,050 6,950
Up to 13,000g 150 34,000 32,300 32,600 20,050 7,300
Up to 14,000g 150 36,100 34,295 34,200 21,050 7,650
Up to 15,000g 150 38,200 36,290 35,800 22,050 8,000
Up to 16,000g 150 40,300 38,285 37,400 23,050 8,350
Up to 17,000g 150 42,400 40,280 39,000 24,050 8,700
Up to 18,000g 150 44,500 42,275 40,600 25,050 9,050
Up to 19,000g 150 46,600 44,270 42,200 26,050 9,400
Up to 20,000g 150 48,700 46,265 43,800 27,050 9,750
Up to 21,000g 150 50,800 48,260 45,400 28,050 10,100
Up to 22,000g 150 52,900 50,255 47,000 29,050 10,450
Up to 23,000g 150 55,000 52,250 48,600 30,050 10,800
Up to 24,000g 150 57,100 54,245 50,200 31,050 11,150
Up to 25,000g 150 59,200 56,240 51,800 32,050 11,500
Up to 26,000g 150 61,300 58,235 53,400 33,050 11,850
Up to 27,000g 150 63,400 60,230 55,000 34,050 12,200
Up to 28,000g 150 65,500 62,225 56,600 35,050 12,550
Up to 29,000g 150 67,600 64,220 58,200 36,050 12,900
Up to 30,000g 150 69,700 66,215 59,800 37,050 13,250

*There may be occasions where we will ship using a different shipping means at our own convenience. Even in this case, the above price list that has been selected will be applied.
*Additional fees due to overweight and oversize items will vary.

Shipping Methods

Payment methods for forwarding service fees

Fee (Shipping Fees) can be paid by international credit card, Paypal and ALIPAY.
When the items ordered from the online mail-order site arrive at JSHOPPERS, after packing and weighing them, we will contact you via mail regarding the shipping fee. Contained within this email is URL that can be used to complete payment.Pleae complete payment via this link, or through "My Page" on the Forwarding Service site.

Paying By Credit Card

SSL Security Encoding is used for the safety of your personal information.

Visa, MasterCard, JCB, AMEX and Diners Cards are OK! However, any card that is not accepted internationally will not be eligible for use.
When paying via credit card, please use a card that is in the same name as your customer name.

Paying By PayPal & ALIPAY

paypal/ALIPAY

When using PayPal or ALIPAY it is necessary to already hold an existing account.
For further details please visit each of their respective home pages:
•PayPal (English): https://www.paypal.com/eg/home
•ALIPAY (Simplified Chinese only): https://www.alipay.com/