Rakuten

3 easy & practical steps!
1. Add your items to your cart then order your items (proxy purchase request)
2. The store will then deliver your items to Tenso JAPAN’s warehouse
3. Complete your shipping fee payment → shipping process complete!

★The following 1 & 2 handling fees will be charged by Tenso Shopping.
①Proxy purchase application fee　
JPY280 per order
*Handling fee is at flat rate JPY280 per order even if you bought multiple items from the same shop.

②Proxy purchase handling fee
You will be charged as below for Proxy purchase handling fee depending on the total of Item's price + Consumption tax + Proxy purchase application fee
For JPY1~4,999: Flat rate JPY200
For JPY5,000 or more: 4%

There are some cases where domestic shipping fee might be charged by Tenso Shopping for shipping from the store to our warehouse. If there is any domestic shipping fee, the domestic shipping fee will be charged together with the international shipping fee.
We appreciate your understanding.

Our Japanese warehouse address

Use the address below for forwarding when ordering on Japanese online shopping sites. (Same address for all shopping sites)

Postal Code: 595-0813
Address 1: 大阪府泉北郡忠岡町忠岡南3-1514-7
Address 2: Your forwarding number beginning with JT (Please acquire by registering. E.g. JT0000000-01)
Full Name: Customer’s name
Phone Number: 06-6245-7385

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Yahoo! JAPAN Shopping

Amazon

Proxy purchase
(request form)

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