[Important]
Important notice
regarding Rakuten campaign
Thank you for using
our Tenso Japan service.
Currently, Rakuten database is
having some technical difficulties.
Due to this,
we cannot immediately
receive confirmation
for Rakuten campaign's information.
The database will operate
as normal around late June.
All things related to the campaign
are subjected to Rakuten's decision.
Since we need confirmation
from Rakuten
to apply the campaign's discount
to your shipping fee,
the discount can't be applied
without Rakuten's confirmation.
★ In case
you want to receive
your package quickly ★
Please pay shipping fee,
commission fee, etc in full.
We will then send your package.
After we've received confirmation
from Rakuten,
we will then offer you a coupon
with the same amount of
the discount price
from the campaign or a refund
with the same amount of
the discount price
from the campaign.
＊In case
we can't receive confirmation
from Rakuten,
we can't give you the coupon
or the refund.